All ticket sales for The Power Plus Weekend are final.
No refunds, exchanges, or rain checks. If you have misplaced your wristband and/or badges for entry, you will be charged a fee - up to the full ticket price - for a replacement.
The guest speaker and performance lineup for The Power Plus Weekend is subject to change.
VIP POWERpass tickets cannot be downgraded or exchanged at any point. All payments are nonrefundable.
If you purchased a ticket but are suddenly unable to attend, your ticket (excluding VIP POWERpass) can be transferred to someone else until the cutoff date March 1st, 2020. After the cutoff date, transfers will no longer be permitted. Please note your tickets cannot simply be "given" to potential attendee. Instead, an official transfer must be completed by The Power Plus Weekend. Only then will the transfer recipient's name be placed on the attendee guest list.
The Power Plus Weekend does not charge a fee for transfers. However, if you are “reselling” your ticket to the person to whom you are transferring your ticket, for the protection of that person, we will process their payment for the full price of your ticket. After their payment has been processed successfully, their name will replace yours on the ticket and you will be refunded the amount collected to your original payment method. Bank processing time may vary. VIP POWERpass tickets are not eligible for resale or transfer.
To initiate a transfer request, email the customer service email at the top of our FAQs.
Please note ticket transfers are offered as a courtesy and The Power Plus Weekend reserves the right to limit, restrict, or suspend ticket transferring for any reason. The Power Plus Weekend is not responsible for finding an attendee for your transfer request.